​Privacy Policy
Who We Are
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Our website address is www.elishebaacoaching.com. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, engage with our social media channels, purchase products or services, or communicate with us via email at contact@elishebaacoaching.com.
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By submitting your personal data, you affirm that you are at least 13 years old and legally permitted to provide such information according to applicable laws.
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Information We Collect
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We collect personal data that you provide voluntarily when interacting with our website, making purchases, or engaging with us through communications or transactions. This may include:
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Personally Identifiable Information (PII): Name, username, marital status, title, date of birth, and gender.
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Contact Information: Billing and shipping addresses, email, and phone number.
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Payment Information: Bank account details, payment card information, payment history, and transaction records.
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Technical Information: IP address, login credentials, and other details related to your interaction with our website.
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Personal Profile: Username, password, marital status, purchase history, feedback, and product reviews.
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Usage Data: Data regarding how you use our website, products, and services.
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Marketing Preferences: Your preferences for receiving marketing materials from us and our third-party partners.
How We Collect Your Data
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We collect your personal data when you:
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Make purchases or complete transactions on our website.
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Engage with content, including newsletters, blogs, and other resources.
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Contact us directly through email or other communication channels.
Data Storage, Usage, and Sharing
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Your personal data is securely stored and managed by trusted third-party platforms that we partner with to provide our services. We ensure that all service providers adhere to strict data protection policies in compliance with applicable laws, such as GDPR and CCPA. These platforms include:
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Wix.com: Our website platform, which securely stores your data in protected databases.
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Mailerlite: For managing email marketing and communication.
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Dubsado: Our Customer Relationship Management (CRM) system.
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Google Workspace & Zoom: For internal communication and video conferencing.
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PayPal: For processing payments.
For more information on how these providers handle your data, please review their privacy policies:
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How We Use Your Personal Information
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We may use your personal data for the following purposes:
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Account Management: Communicating with you regarding your account, transactions, and orders.
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Dispute Resolution: Addressing disputes or collecting payments.
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Surveys & Updates: Sending newsletters, surveys, and company updates to keep you informed.
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Legal Compliance: Complying with legal obligations and enforcing our policies.
Data Security
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We have implemented robust security measures to protect your personal data from unauthorized access, loss, or misuse. Access to your data is limited to employees, contractors, or third-party partners with a legitimate need to know. All those involved in processing your data are bound by strict confidentiality agreements and only use your information for its intended purpose.
If a data breach occurs, we will notify you and any relevant authorities as required by law.
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Data Retention
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We retain your personal data only for as long as necessary to achieve the purposes for which it was collected, including to comply with legal, regulatory, or accounting obligations.
We assess the duration of data retention based on the following criteria:
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The nature and sensitivity of the data.
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The risks associated with potential unauthorized use or disclosure.
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Legal and contractual requirements.
​We are legally obligated to retain basic customer information (such as Contact, Identity, Financial, and Transaction Data) for six years after the customer relationship ends in order to comply with tax requirements.
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Cookies
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Our website uses cookies to enhance your experience and gather insights into website usage. You can manage or disable cookies through your browser settings, but please note that disabling cookies may affect certain features of the website.
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Your Rights Over Your Data
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Under applicable data protection laws, you have several rights regarding your personal data, including:
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Access: You can request a copy of the personal data we hold about you.
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Correction: You can request that inaccurate or incomplete information be updated.
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Erasure: You can request the deletion of your personal data when it’s no longer needed for the purposes for which it was collected or when you withdraw your consent.
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Restriction: You can ask us to restrict the processing of your personal data in certain situations.
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Portability: You can request a copy of your data in a machine-readable format or have it transferred to another service provider.
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Objection: You can object to the processing of your data for direct marketing purposes.
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Withdrawal of Consent: If we process your data based on consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at: contact@elishebaacoaching.com.
For more information on your rights, visit ICO.org.uk.
Third-Party Websites and Links
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Our website may contain links to third-party websites, applications, or plugins. We do not control these third-party services, and we are not responsible for their privacy practices. We strongly recommend reviewing the privacy policies of any third-party sites or services before sharing your personal information.
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How to Contact Us
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If you have any questions, concerns, or requests about this Privacy Policy or how we handle your data, please contact us:
Elisheba A Coaching
Email: contact@elishebaacoaching.com
Website: www.elishebaacoaching.com
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We are committed to responding to your inquiries promptly and resolving any issues to your satisfaction.
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Updates to This Privacy Policy
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We retain the right to amend this privacy policy at any time. Users are encouraged to review it periodically for updates. Any changes will take effect immediately upon posting on our website.
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